Terms of Service

These Terms of Service (“Terms”) govern your access to and use of the website, products, and services provided by Pulse™ (the “Site”). By accessing or purchasing from our Site, you agree to these Terms and related policies.

1) Eligibility & Account

  • You must be at least 18 years old (or the age of majority in your jurisdiction) to place an order.
  • You are responsible for maintaining the confidentiality of your account and order details.
  • We may refuse service or cancel orders for misuse, fraud, or policy violations.

2) Orders, Pricing & Availability

  • By placing an order, you agree to the listed prices, shipping, and taxes at checkout.
  • Prices, promotions, and availability may change without notice. Errors may be corrected even after order submission.
  • If an item is unavailable, we may cancel the order and issue a full refund.

3) Shipping & Delivery

Orders are processed within 1–3 business days. Made-to-order or personalized items may require 5–7 business days. Delivery times vary by destination. See our Shipping Policy for full details.

International shipments may be subject to duties, VAT, or customs fees payable by the recipient.

4) Returns & Refunds

Returns are accepted within 30 days of delivery on unused items in original packaging. Final-sale or personalized items are non-returnable. See our Refund & Returns Policy.

5) Intellectual Property

All designs, content, logos, and product names are owned by Pulse™ and protected by law. Unauthorized reproduction, distribution, or derivative use is prohibited.

6) User Content

By submitting reviews or content, you grant Pulse™ a royalty-free license to use such content for marketing and operations, provided it complies with applicable law.

7) Limitation of Liability

Except as required by law, Pulse™ provides products “AS IS” without warranties. We are not liable for indirect, incidental, or consequential damages. Our maximum liability is limited to the purchase price of your order.

8) Governing Law

These Terms are governed by the laws of our operating jurisdiction. Disputes will be resolved in the appropriate courts, following good-faith resolution efforts.

9) Contact

For questions about these Terms, please contact us at [email protected]. Business address and details are listed on our Contact page.

Pulse™ Company Information

Brand: Pulse™ (Owned by Phong Vu Trading Service Import Export Company Limited)

U.S. Address: 651 N Broad St, Suite 206, Middletown, DE 19709, United States

Vietnam Office: 1351/25/2 Phan Van Tri Street, Ward 10, Go Vap District, Ho Chi Minh City, Vietnam

Phone: +1 256 383 8870

Email: [email protected]

Website: www.owlpulse.com

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