Cancellation & Modification Policy
At OwlPulse, we understand that sometimes plans change. We strive to process orders quickly, but we’re here to help if you need to make a change.
1. Order Cancellation
You may cancel your order within 2 hours of placing it by contacting our support team at [email protected]. After this window, we may not be able to stop fulfillment as your order may have already been processed.
2. Order Modifications
If you need to change your shipping address, item variant, or quantity, please email us within 2 hours of placing your order. We’ll do our best to accommodate your request if the order has not yet been dispatched.
3. After Shipment
Once your order has shipped, cancellations and modifications are no longer possible. However, you may be eligible to return the item after delivery in accordance with our Returns & Refunds Policy.
4. Contact
- Email: [email protected]
- Phone: +1 (505) 555-0199
- Company: OwlPulse Wellness LLC
- U.S. Address: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA
- Vietnam Address: Vinhomes Smart City, Tay Mo, Nam Tu Liem, Ha Noi, Vietnam 100000