Shipping & Delivery Policy

At OwlPulse, we are committed to ensuring that your order is delivered safely, reliably, and as quickly as possible. Please review our shipping details below.

1. Shipping Rates

• U.S. Orders: Free shipping on all orders
• International Orders: Calculated at checkout based on destination

2. Processing Time

All orders are processed within 1–2 business days (excluding weekends and holidays). Once processed, you will receive a tracking link via email.

3. Estimated Delivery Time

• United States: 5–8 business days
• International: 10–15 business days

4. Tracking

All shipments include tracking. You will receive an email with your tracking number as soon as your order ships. Please allow up to 48 hours for tracking info to update.

5. Shipping Regions

We currently ship worldwide. If your location is not available at checkout, please contact us at [email protected] and we’ll do our best to assist you.

6. Delays

Delivery times may be affected by external factors (weather, customs, or local courier delays). We appreciate your patience and are here to help if you have concerns.

7. Contact

• Email: [email protected]
• Phone: 1-800-829-4933
• Brand: OwlPulse (a subsidiary of OwlsMatrix LLC)
• U.S. Address: 1209 Mountain Road Pl NE Ste R, Albuquerque, NM 87110, USA
• Vietnam Address: Vinhomes Smart City, Tay Mo, Nam Tu Liem, Ha Noi, Vietnam 100000